Privacy Policy – SMS/Text Messaging
Effective Date: August 19, 2026
1. Purpose
We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, receive, store, and share information associated with text message (SMS/MMS) communications.
2. Information We Collect
When you provide your mobile telephone number or communicate with us by text message, we may collect:
Your name
Mobile telephone number
The content of text messages you send to us
The date and time messages are sent or received
Information you voluntarily provide through text messaging, online forms, registrations, or other communications
3. How We Use Your Information
We may use your mobile number and related information to:
Send information you have requested
Respond to questions or inquiries
Provide appointment, event, service, or account notifications
Send reminders and updates
Communicate information concerning our programs, services, or activities
Provide customer or member support
Maintain records of communications when reasonably necessary
4. Consent to Receive Text Messages
By voluntarily providing your mobile telephone number and agreeing to receive text messages, you consent to receive SMS/MMS communications from us at the number provided.
Message frequency may vary. Message and data rates may apply depending on your wireless carrier and service plan.
Consent to receive text messages is not a condition of purchasing goods or services unless otherwise specifically disclosed and permitted by applicable law.
5. Sharing of Mobile Information
We do not sell, rent, or share your mobile telephone number or SMS consent information with third parties or affiliates for their marketing or promotional purposes.
We may disclose information to service providers that assist us in delivering text messages or operating our communications systems when reasonably necessary to provide those services. Such providers are expected to use the information only for the services they provide on our behalf.
Mobile opt-in information and consent will not be shared with third parties for marketing or promotional purposes.
We may also disclose information when required by law, court order, governmental request, or when reasonably necessary to protect our legal rights or the safety of others.
6. Receiving and Responding to Text Messages
When you send us a text message, we may receive and retain the information contained in that communication. We may respond by text or another appropriate communication method.
Text messaging should not be used to send highly sensitive information unless we specifically provide a secure method for doing so.
7. Opting Out of Text Messages
You may opt out of receiving text messages from us at any time by replying STOP to a message.
After submitting an opt-out request, you may receive a final confirmation message indicating that you have been unsubscribed. You will no longer receive recurring text messages unless you later provide consent to receive them again.
You may reply HELP for assistance or contact us using the contact information provided by our organization.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
9. Data Retention
We may retain text message records and related information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
10. Children's Privacy
Our text messaging services are not intentionally designed to collect personal information from children without appropriate authorization when parental or guardian consent is required by law.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will become effective when the revised policy is posted or otherwise made available, unless a different effective date is stated.
12. Contact Us
If you have questions about this Privacy Policy, our text messaging practices, or your personal information, please contact:
Faith Works Business Solutions
P.O. Box 175
Jackson, GA 30233
678.562.5828
info@fwbstaxpros.com
SMS Consent Statement for Forms
By providing your mobile number and checking the consent box, you agree to receive text messages from Faith Works Business Solutions regarding services, appointments, events, notifications, and other communications you have requested or consented to receive. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase. Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
